Full lifecycle hardware, network, software and cloud assistance engineered for zero unmanaged downtime across industrial and corporate hubs.
Annual Maintenance Contract
Systems & User Support
Infrastructure Maintenance
Proactive Health & Audits
Flexible Comprehensive AMC packages covering Server AMC and Network AMC with scheduled visits and guaranteed SLA replacements.
Desktop / Laptop Support, Remote Technical Support, On-Site Technical Support, Software Support, and prompt Hardware Replacement.
Firewall Support, Storage Support, Backup Support, Virtualization Support, and Cloud Support maintained by specialized certified technicians.
Preventive Maintenance, Corrective Maintenance, Hardware Diagnostics, Patch Management, Server Health Checks, Network Health Checks, and IT Infrastructure Audit.
Tailored Support Tiers
Basic Support
Standard Support
Enterprise Support
Managed Infrastructure Support
₹15,000
per month / base site
₹35,000
per month / base site
₹75,000
per month / base site
Custom SLA
enterprise contract
Remote Technical Support, essential Patch Management, and software troubleshooting during standard business operating hours.
Combines Remote Technical Support with scheduled On-Site Technical Support, Preventive Maintenance, and routine Hardware Diagnostics.
Comprehensive AMC featuring 24/7 Emergency Technical Support, regular IT Infrastructure Audit, fast SLA Hardware Replacement, and Server Health Checks.
Dedicated resident engineers covering Server AMC, Network AMC, Firewall Support, Cloud Support, Virtualization Support, and end-to-end lifecycle operations.
Service Delivery & Escalation Framework
Response & Escalation Process
Preventive Maintenance Schedule
Service Reporting & Asset Documentation
Incident Management & Remediation
Defined response tiers with guaranteed resolution SLAs and immediate activation of Emergency Technical Support protocols.
Routine health checks including Server Health Checks, Network Health Checks, and system updates to catch failures early.
Transparent monthly service reporting detailing incident metrics, configuration changes, and complete asset documentation.
Methodical incident management, thorough Hardware Diagnostics, and seamless Corrective Maintenance for high availability.
Explore specialized hardware and managed architecture offerings backed by COMPUCARE IT service agreements.
What geographic areas are covered under your service agreements?
What is included in an IT Infrastructure Audit?
How do Comprehensive AMC and non-comprehensive contracts differ?
We provide prompt On-Site Technical Support and Emergency Technical Support across Chennai, Thanjavur, and key industrial hubs in Tamil Nadu.
Our engineers perform detailed Hardware Diagnostics, complete legacy documentation, Network Health Checks, and Server Health Checks to evaluate performance and readiness.
A Comprehensive AMC covers component replacement costs along with labor, whereas basic support covers ongoing maintenance and labor.
Request IT Support or AMC Proposal
Connect with our engineering specialists in Chennai and Thanjavur to customize your infrastructure agreement.